Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Lashana Redmond

Lashana Redmond

March 17, 2026

5  out of  5
rating by Lashana Redmond
"Awesome customer service, Always pleasant, A joy to have as insurance agent. Very helpful. ☺️"
Profile photo of Jerry Rhea

Jerry Rhea

March 13, 2026

5  out of  5
rating by Jerry Rhea
"Working with Shelly has been amazing. She is always extremely helpful."
We responded:
"Thanks so much for your 5 star review. We appreciate you being part of our Kimberly Taylor Insurance Agency family!!! So glad Shelly gave you great customer service experience, we are here to help."
Profile photo of Keshia Alston

Keshia Alston

March 13, 2026

5  out of  5
rating by Keshia Alston
"Shelly provided me with great customer service and was very professional throughout my service.Thank you for such a great experience."
Profile photo of abdourahane balde

abdourahane balde

March 11, 2026

5  out of  5
rating by abdourahane balde
"I recently had the pleasure of speaking with Ms.Taylor a representative from State Farm regarding a new policy, and I couldn’t be more impressed with the experience. She was professional, knowledgeable, and took the time to explain every detail in a clear and friendly manner. Not only did she answer all my questions with patience, but she also worked diligently to find me one of the best quotes I’ve ever received. Her customer service was outstanding, and I truly felt that she had my best interests at heart. I’m very grateful for her help and highly recommend her to anyone looking for exceptional service and great coverage options. Thank you!"
Profile photo of Lanelle Davis

Lanelle Davis

March 10, 2026

5  out of  5
rating by Lanelle Davis
"Mrs. Shay… was soooooo helpful, and nice.. I love her attitude and the energy she has.. she made the process assuring and affordable… Definitely deserves a 5… Thank You so much for ur help!!!!"
Profile photo of Kristina

Kristina

March 9, 2026

5  out of  5
rating by Kristina
"I was truly grateful that I spoke with Kimberly to get my insurance. She is kind and most of all VERY helpful! She went above and beyond to help me with my insurance needs. Will definitely be recommending people directly to her!"
Profile photo of Shaneal Howard

Shaneal Howard

March 8, 2026

5  out of  5
rating by Shaneal Howard
"Shaye, I’m so grateful for the time and effort you put into helping me with my home insurance and medical insurance thank you 😊"
Profile photo of Grifflon Randle

Grifflon Randle

March 8, 2026

5  out of  5
rating by Grifflon Randle
"I give this office 5 stars because of their dedication , rapid responses and low payment . Great job !"
Profile photo of Marci Glover

Marci Glover

March 8, 2026

5  out of  5
rating by Marci Glover
"She’s been a working wonder for my family !! Will always recommend for policies …thank you so much for assisting us"
Profile photo of Brandy Ridgel

Brandy Ridgel

March 7, 2026

5  out of  5
rating by Brandy Ridgel
"I have had great customers service from my agents. Great prices and excellent service. State Farm has saved me a lot of money. I will always recommend Kimberly and Shay. I have found my forever insurance home."
We responded:
"Thanks so much Brandy for trusting the Kimberly Taylor State Farm Agency to cover your car insurance as well as your renters insurance. We appreciate your business and welcome to our State Farm family!!!"
Profile photo of Izeria Banks

Izeria Banks

March 7, 2026

5  out of  5
rating by Izeria Banks
"Shea has great customer service"
Profile photo of Melvin Golden

Melvin Golden

February 27, 2026

5  out of  5
rating by Melvin Golden
"Very helpful friendly nice professional I am glad I met her...."
We responded:
"Welcome Melvin to our Kimberly Taylor Insurance Agency. We are so glad to have you as our State Farm family!!! "
Profile photo of Karen Smith

Karen Smith

February 26, 2026

5  out of  5
rating by Karen Smith
"Leshandra, is always on point whenever I speak with her. I would leave 100 stars if I could."
We responded:
"Thanks so much for our 5 star rating. We are only a phone call,text, or email away if you need anything from us."
Profile photo of Cocoa

Cocoa

February 26, 2026

5  out of  5
rating by Cocoa
"10/10 I recommend!!!! Best customer service and very professional. I've been a client for several years they have always been reachable and will give you the best quote possible for your requirements . What a Blessing they are JOIN TODAY !!!!!!!"
We responded:
"Thanks so much for your kind words and your 5 star review. We believe in treating people how we want to be treated. So glad you are part of our Kimberly Taylor Insurance Agency family!!!"
Profile photo of Amaya Miller

Amaya Miller

February 26, 2026

5  out of  5
rating by Amaya Miller
"Ms. Angela is phenomenal at her job. She was helpful, professional, and patient in helping me. She gave me a wonderful experience at this office. Customer service here is what made it an amazing experience."
We responded:
"Thank you so much for your wonderful feedback! We're thrilled to hear that Ms. Angela provided you with such a phenomenal experience. Her helpfulness, professionalism, and patience are truly valued, and it’s great to know that our customer service made a positive impact on your visit. We appreciate your kind words and look forward to serving you again in the future!"
Profile photo of LaRavia

LaRavia

February 26, 2026

5  out of  5
rating by LaRavia
"I’ve had my home and auto insurance with State Farm, and my experience has truly been smooth and reassuring. What I appreciate most is the level of professionalism and consistency. Anytime I’ve had questions about my coverage, billing, or policy details, they’ve taken the time to explain everything clearly so I fully understand what I’m paying for. Bundling my home and auto policies has also helped simplify my finances. It feels good knowing both my property and my vehicle are protected under one trusted company. The peace of mind that comes with reliable coverage is priceless, especially when life can be unpredictable. Customer service has been responsive, patient, and respectful — which matters a lot to me. Insurance isn’t just about policies; it’s about feeling supported when you need it most. Overall, I feel confident knowing I’m covered and taken care of. Highly recommend for anyone looking for dependable coverage and great service."
Profile photo of Jaylen Clark

Jaylen Clark

February 26, 2026

5  out of  5
rating by Jaylen Clark
"Shelly is both positive and direct and helped me with my needs."
Profile photo of Veronica Williams

Veronica Williams

February 26, 2026

5  out of  5
rating by Veronica Williams
"I have gotten quotes from different companies and I was referred to Shae at Kimberly Taylors office. She has been an amazing help with getting me the coverage I need. Shae went through all the policy details and ensured me that I could always call in if I had any questions or concerns. Customer service is amazing. I highly recommend State Farm-Kimberly Taylor Office. Ask for Shae!"
Profile photo of Detravia Green

Detravia Green

February 26, 2026

5  out of  5
rating by Detravia Green
"Shelly is one of the best!!!! I appreciate everything she’s done for me and my family ❤️"
Profile photo of MrsPE Winton

MrsPE Winton

February 26, 2026

5  out of  5
rating by MrsPE Winton
"Shelly is absolutely wonderful!! She is patient and is very thorough in explaining everything!"
Profile photo of Kalonnie Smith

Kalonnie Smith

February 26, 2026

5  out of  5
rating by Kalonnie Smith
"I went to State Farm to purchase Renters Insurance. Shae made the process smooth, simple and easy. Their rates are very affordable and Shae gives you all the information you need for your policies. I highly recommend doing business with Shae. Tell them I sent you!"
We responded:
"Welcome Kalonnie, we are delighted to cover your life, car, life, and short term disability insurance. The Kimberly Taylor Insurance Agency appreciates your business. We are blessed to have you as a valued customer!!!"
Profile photo of Audreyanna Wright

Audreyanna Wright

February 26, 2026

5  out of  5
rating by Audreyanna Wright
"I had a great experience! Angela T. provided exceptional customer service—she was professional, friendly, and efficient. She answered all of my questions clearly and made the entire process smooth and stress-free. I truly appreciate her excellent service and would definitely recommend this business to others."
We responded:
"Thanks so much for your 5 star review!! Welcome to our State Farm Family!!!"
Profile photo of Emmanuell Wright

Emmanuell Wright

February 26, 2026

5  out of  5
rating by Emmanuell Wright
"Thanks Angela for the excellent customer service very polite and very helpful"
Profile photo of David Smith

David Smith

February 26, 2026

5  out of  5
rating by David Smith
"Excellent customer service"
Profile photo of Juanita Townsel

Juanita Townsel

February 26, 2026

5  out of  5
rating by Juanita Townsel
"Shelly is one of the best insurance agent I have ever meet before."