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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Curtis Clark

Curtis Clark

April 22, 2025

5  out of  5
rating by Curtis Clark
"I Enjoy coming in to make my payments because the agents are so helpful and understanding. The office makes me feel at home with positive slogans, great music, and sweet smelling aroma. Thanks for serving with a smile.😀❤️"
We responded:
"Thanks so much Mr. Curtis for your 5 star review. It was indeed a pleasure talking with you in the office. Loved your jokes, always a good time. Here at the Kimberly Taylor Insurance Agency, you are not just a customer, you are a part of our family. We are here if you need anything from us."
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Kamelah Owens

April 22, 2025

5  out of  5
rating by Kamelah Owens
"Customer service is amazing"
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Edwin MCcoy

April 22, 2025

5  out of  5
rating by Edwin MCcoy
"She by far the very best I've ever experienced. I really appreciate the service i get"
We responded:
"The Kimberly Taylor Insurance Agency are so grateful for your business. Thanks so much for your 5 star review. We are glad to have you as part of our State Farm Family!!!! "
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GS Hawkins

April 18, 2025

5  out of  5
rating by GS Hawkins
"I continue to be impressed by the agent as well as her staff. Working with Delicia today, she went above and beyond to answer my questions and search for ways for me to bundle and save. The few times I have spoken to Kimberly or someone on her team, they always go above and beyond exceeding my expectations! Kindness and patience can go a long way, and they are writing the book on customer service, no doubt!"
We responded:
"Thanks so much for your 5 star review. We value as a customer and appreciate you choosing us to provide your insurance needs."
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Rach Mo

April 16, 2025

5  out of  5
rating by Rach Mo
"I have been insured through Statefarm for the last year. I know I picked the right person to be insured through because not only I have a stable agent through Mrs. Shay but I have an actual friend that cares about her clients well being. I will advise anyone who is wondering about letting Mrs. Shay be their agent the right choice starts and stop here."
We responded:
"The Kimberly Taylor Insurance Agency thanks you for your business. Shay is absolutely the best. Here at our agency you are our family and we take pride in being there when you need us most. Please feel free to give us a call if you need anything!!!"
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Jackie Edwards

April 3, 2025

5  out of  5
rating by Jackie Edwards
"My State farm has been there for when I 've needed them . Accident ..roadside service ,and locked out of car"
We responded:
"Thanks so much Ms. Jackie for your 5 star rating. Here at the Kimberly Taylor Insurance Agency we strive to deliver on a promise to always be there when our customers need us most. We appreciate you being a loyal customer."
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Chanelle

March 20, 2025

5  out of  5
rating by Chanelle
"I had a wonderful experience speaking with Mrs. Shelly she was very friendly helpful and I truly appreciate her for all her kindness and help"
We responded:
"Thanks so much for your 5 star rating. We are blessed to have you as a valued customer!!!"
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katharine Cooper

March 17, 2025

5  out of  5
rating by katharine Cooper
"Alexis had the answer to every question I had!"
We responded:
"Thanks so much Katharine for your 5 star review. I am very pleased that Alexis made insurance easy for you and gave you great customer service. Welcome to the Kimberly Taylor Insurance Agency!!!"
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veronicakelly340

March 11, 2025

5  out of  5
rating by veronicakelly340
"Delicia was one in 1 million! She was a joy to work with she was very thorough very patient very helpful and auto and home insurance. She made sure that there were no gaps in our conversation which means that she continued on with the process. She was very on top of it. I am very pleased. She was very kind and patient. She made me feel really secure and getting insurance. She made sure we have everything we need. Thank you, Delicia Kelly"
We responded:
"Thanks Ms. Veronica for your 5 star review. The Kimberly Taylor Insurance Agency are blessed to have you as a customer and want to welcome you as our family."
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Deadrick Branch

February 26, 2025

5  out of  5
rating by Deadrick Branch
"I always get a good price with them. They are a good insurance place to be with so go an get a quote it won't hurt."
We responded:
"Thanks so much Deadrick, I am so glad you were able to get a great price at our Kimberly Taylor Insurance Agency. We are glad to have you as our valued customer!!!"
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Teretha Burchett

February 21, 2025

5  out of  5
rating by Teretha Burchett
"Angela with Kimberly Taylor at State Farm’s Insurance was very patient, kind, and helpful when I was trying to choose the right insurance. Angela took her time to explain everything, again she was such a joy to work with. Thank you Angela"
We responded:
"Hi Ms. Teretha, here at the Kimberly Taylor Insurance Agency we are so glad to have you as a part of our family. I am so glad you got to see how great Angela's customer service is. We take pride in taking care of our customers and making sure they understand their coverages and what they are for. Thanks for your 5 star review and we appreciate your business!!! We welcome you."
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Eric Cole

February 5, 2025

5  out of  5
rating by Eric Cole
"I love the this office. It is always a pleasure to come in and talk to her staff. I have my life insurance, motorcycle, and car insurance with them. They always give great customer service. I will forever be a customer!!!"
We responded:
"Thanks so much Eric for your 5 star review, We appreciate your business and being a long-time valued customer. "
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Andy Wilson

January 27, 2025

5  out of  5
rating by Andy Wilson
"Shea has been so helpful with everything. She is the reason I stay on with State Farm. I love her!!!"
We responded:
"Thanks Andy so much for your 5 star rating. I am glad Shea is able to give you excellent customer service. Do know that if you ever need anything from the Kimberly Taylor Insurance Agency we are only a text, email, or call away. We are here to help!!!"
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Gwen Garrison

January 27, 2025

5  out of  5
rating by Gwen Garrison
"I love my State Farm office, the staff is amazing they always provide me with impeccable customer service. I spoke with Shae today and as always she was a breath of fresh air. So patient, professional and an absolute joy to speak with. This is my experience with all of the staff. Thank you to the entire staff ❤️"
We responded:
"Hello, Ms.Gwen we love you too!!! I am so glad Shea was able to give you impeccable customer service. We take pride in being there for our customers we they need us. The Kimberly Taylor Insurance Agency is blessed to have you as our valued customer."
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Marcus Hampton

January 27, 2025

5  out of  5
rating by Marcus Hampton
"The ladies in the office are great and always willing to help. I love State Farm"
We responded:
"Hello Marcus, thanks so much for your 5 star rating Marcus and trusting us to take care of your auto, homeowners, and life insurance policies. We appreciate your business. Call, text, or email us if you need anything "
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Erica Reliford

January 27, 2025

5  out of  5
rating by Erica Reliford
"Very professional environment and always taking care of the customers"
We responded:
"Thanks so much for your 5 star review Erica, we value your business and appreciate you Ms. Erica, you know you are a part of our Kimberly Taylor Insurance Agency family. If you need anything we are only a call, text, or email away!!!"
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Monique Yates

January 24, 2025

5  out of  5
rating by Monique Yates
"Thanks to Angela at State Farm I have the best Insurance plan at a reasonable price. She was very kind and helpful, making sure I got the right insurance plan for me. I really recommend on everyone going to State Farm to see Angela soon!"
We responded:
"The Kimberly Taylor insurance Agency appreciates your 5 star review. Thanks Monique for allowing us to provide your life insurance. It is very important to us to make sure you are protected in every way possible. Welcome to our family!!!"
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Diana Higareda

January 24, 2025

5  out of  5
rating by Diana Higareda
"Angela and her team are always so sweet and polite when i call the office. Excellent customer service and are ALWAYS willing to help. 10/10 I would definitely recommend."
We responded:
"Thanks so much for your 5 star review. We appreciate your business and thanks for being our valued customer!!!! "
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Angela Bailey

January 24, 2025

5  out of  5
rating by Angela Bailey
"Angel worked very hard to get the the best Rate for me"
We responded:
"Thanks so much Angela for allowing us to cover your car insurance. Welcome to our Kimberly Taylor insurance Agency Family. We are blessed to have you as a valued customer."
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Kyara Wortham

January 24, 2025

5  out of  5
rating by Kyara Wortham
"Very welcoming . Always willing to help with any concerns ! Great insurance company and affordable !"
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Roblin Taylor

January 24, 2025

5  out of  5
rating by Roblin Taylor
"Awesome a very very intelligent , professional & friendly staff."
We responded:
"Thanks so much Roblin for trusting us to cover your life insurance and your car insurance. At the Kimberly Taylor Agency we are part of our family and we are always a phone call away if you need anything!!! We appreciate your 5 star 🌟 rating. "
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Jaquita Calhoun

January 24, 2025

5  out of  5
rating by Jaquita Calhoun
"I transferred my business to Kimbery Taylor office couple of years ago and I’ve loved everything about her location. Positive vibe and great customer service whenever I call / stop by. Extra thanks to Shelly Townsel for always going above and beyond for me."
We responded:
"Thanks so much for 5 star rating Ms. Jacquita, The Kimberly Taylor Insurance Agency are so glad to have you as our valued customer. You are always so much fun when we see you!!! We are so glad to have you as part of our insurance family."
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Carolyn Bailey

January 10, 2025

5  out of  5
rating by Carolyn Bailey
"I really appreciate Kim and all of her staff members!! Whatever I need help with they are right there to assist you with no hesitation and very professional!! I do recommend thís company. Love you guys, keep up the good 💯 work."
We responded:
"The Kimberly Taylor Insurance Agency appreciates your business Ms. Carolyn. You are a part of our State Farm Family and thanks so much for trusting us to provide protection for your car insurance!!! Thank you for your 5 star rating."
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Nicole Ingram

January 9, 2025

5  out of  5
rating by Nicole Ingram
"I love everyone at Mrs . Kim's office. They are always super nice and anytime I'm having trouble with anything they're there to help me with my problem. And a special thanks to Shay for all your help"
We responded:
"Thanks so much for your 5 star rating. Here at the Kimberly Taylor Insurance Agency we take pride in being there for our customers when they need us. I'm so glad that Shay is always here to help. Please feel free to contact us if you need anything."
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C Johnson

January 9, 2025

5  out of  5
rating by C Johnson
"Statefarm is great!! The ladies here are always helpful and very friendly."
We responded:
"We are so glad to have you as long time customer and here at the Kimberly Taylor Insurance Agency we appreciate your business. Thanks so much for your 5 star rating!!!"