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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lakeisha Hodges

September 11, 2025

5  out of  5
rating by Lakeisha Hodges
"TIA assisted with life insurance and remained extremely pleasant threw this smooth experience… Thank you so much!"
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Angela Tisdale

September 11, 2025

5  out of  5
rating by Angela Tisdale
"Great customer service Shea is very intelligent and a nice young lady love her energy. And will help you with all your insurance needs so if you guys are looking to purchase affordable insurance and great customer service give Shea a call."
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Chardonne Coleman

September 10, 2025

5  out of  5
rating by Chardonne Coleman
"Tia was amazingly helpful. She explained the policy where I could understand my coverage. She was very polite and patient. If you need any help with getting life insurance, ask for Tia!!"
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erica wilson

September 6, 2025

5  out of  5
rating by erica wilson
"My husband and I love our agents at State Farm. They make sure that we are covered with an affordable rate . Mrs.Kimberly and Shea also are awesome when returning calls and answering questions.we love State Farm insurance. One insurance company that satisfies all our needs."
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Audreyanna Wright

August 29, 2025

5  out of  5
rating by Audreyanna Wright
"Very professional and efficient. Couldn’t have asked for better service from Ms Shea."
We responded:
"Thanks so much for your 5 star review!! Welcome to our State Farm Family!!!"
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Anthony Edwards

August 28, 2025

5  out of  5
rating by Anthony Edwards
"Big thanks to Tia for the amazing service and helping me get insured! Really appreciate how smooth and stress-free you made the process"
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Karen Navarro

August 28, 2025

5  out of  5
rating by Karen Navarro
"Angela always takes care of my family & is so kind & treats us like family!! ❤️"
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abdourahane balde

August 13, 2025

5  out of  5
rating by abdourahane balde
"I recently had the pleasure of speaking with Ms.Taylor a representative from State Farm regarding a new policy, and I couldn’t be more impressed with the experience. She was professional, knowledgeable, and took the time to explain every detail in a clear and friendly manner. Not only did she answer all my questions with patience, but she also worked diligently to find me one of the best quotes I’ve ever received. Her customer service was outstanding, and I truly felt that she had my best interests at heart. I’m very grateful for her help and highly recommend her to anyone looking for exceptional service and great coverage options. Thank you!"
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Official Jamarcus

August 13, 2025

5  out of  5
rating by Official Jamarcus
"Just left State Farm it was really easy & quick and they actually made insurance make sense for once, tia was good help."
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Tiambrel Dennis

August 13, 2025

5  out of  5
rating by Tiambrel Dennis
"I was impressed by the level of care and professionalism I received. My agent took the time to explain my options, made sure I felt confident in my coverage, and never made me feel like just another number."
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Brandon Cole

August 12, 2025

5  out of  5
rating by Brandon Cole
"I have been working with Kimberly and her team for 6 years and they have been exceptionally wonderful and attentive to my needs. Very great team to work with. Very knowledgeable and professional."
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Scott Pearson

August 5, 2025

5  out of  5
rating by Scott Pearson
"Kimberly was very knowledgeable and patient and explained all policy options clearly, ensuring I understood every detail. Her prompt response and genuine willingness to help were truly appreciated. I highly recommend Kimberly at State Farm!"
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Debra Allen

July 25, 2025

5  out of  5
rating by Debra Allen
"Thank you Shea for all your help anytime I call or come in you are very helpful and very knowledgeable and professional 🙂"
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Erika J

July 25, 2025

5  out of  5
rating by Erika J
"The staff is very courteous, knowledgeable and professional in all aspects. No matter how many times I have to call in, they are always ready to help."
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Freda Ledlow

July 24, 2025

5  out of  5
rating by Freda Ledlow
"They are the best people ever I love doing business with them keep up the good work"
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William Peete

July 24, 2025

5  out of  5
rating by William Peete
"Found a great price on car insurance for teenage driver !!!!!"
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Carrie Hill

July 23, 2025

5  out of  5
rating by Carrie Hill
"Recently we decided to search for an insurance policy that matched what we currently had but at a cheaper price. Kimberly called me when she saw my request for an estimate. She was able to cut my premium in half. So far we are pleased with what she has down for us."
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DeAnna Baker

July 17, 2025

5  out of  5
rating by DeAnna Baker
"Excellent phone service! Quick responses! Great people that will give you what you are looking for!"
We responded:
"Welcome DeAnna to our Kimberly Taylor State Farm Agency family. We were delighted we could help you with your car insurance. We appreciate your 5 star review!!!"
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Michael Thomas

July 9, 2025

4  out of  5
rating by Michael Thomas
"My experience with them have always been perfect, would recommend them to others."
We responded:
"Thanks Michael for your review. We appreciate you as a valued customer!!"
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Zachary Lashaune

July 4, 2025

5  out of  5
rating by Zachary Lashaune
"I've had nothing but professional and courteous costumer services from this representative. Every experience has been pleasant and respectful. State Farm is lucky to have such a representative as Mrs. Kimberly Taylor."
We responded:
"Thanks so much Mr.Zachary for your 5 star review. Here at the Kimberly Taylor Insurance Agency we take pride in providing the best customer experience every time with our valued customers. We appreciate your business and thanks so much for your kind words!!! We are here to help."
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Roslyn Gary

July 3, 2025

5  out of  5
rating by Roslyn Gary
"Thank you Shea for always being professional, kind and courteous as well as going the extra mile in helping to get answers to my many questions."
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Falondrea

July 2, 2025

5  out of  5
rating by Falondrea
"I am glad to have State Farm whenever I called I always receive great customer service. And they always answer my questions very professional"
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Phil Larsen

July 1, 2025

5  out of  5
rating by Phil Larsen
"Shelly was extremely helpful. She answered any question I had about switching services."
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Kem Woods

July 1, 2025

5  out of  5
rating by Kem Woods
"I have to say everyone has always been very professional, pleasant to talk to and most of all they always take care of business for me. Great staff. Thank yall for al you do. Ps once I start getting more discounts and saving yall will be almost perfect 🤩"
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Dede’s Gaming Ent.

June 30, 2025

5  out of  5
rating by Dede’s Gaming Ent.
"No matter what my call is concerning Shelly Carter is very knowledgeable and professional in getting it handled. Thank you for your outstanding service 💯💯💯. Kimberly Taylor you and your team Rocks👍🏽👌🏽🙌🏽"
We responded:
"Thanks so much for your 5 star rating. We appreciate your business!!!"