State Farm® Insurance Agent Kimberly Taylor
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Lashana Redmond
March 17, 2026
"Awesome customer service, Always pleasant, A joy to have as insurance agent. Very helpful. ☺️"
Jerry Rhea
March 13, 2026
"Working with Shelly has been amazing. She is always extremely helpful."
"Thanks so much for your 5 star review. We appreciate you being part of our Kimberly Taylor Insurance Agency family!!! So glad Shelly gave you great customer service experience, we are here to help."
Keshia Alston
March 13, 2026
"Shelly provided me with great customer service and was very professional throughout my service.Thank you for such a great experience."
abdourahane balde
March 11, 2026
"I recently had the pleasure of speaking with Ms.Taylor a representative from State Farm regarding a new policy, and I couldn’t be more impressed with the experience. She was professional, knowledgeable, and took the time to explain every detail in a clear and friendly manner. Not only did she answer all my questions with patience, but she also worked diligently to find me one of the best quotes I’ve ever received. Her customer service was outstanding, and I truly felt that she had my best interests at heart. I’m very grateful for her help and highly recommend her to anyone looking for exceptional service and great coverage options. Thank you!"
Lanelle Davis
March 10, 2026
"Mrs. Shay… was soooooo helpful, and nice.. I love her attitude and the energy she has.. she made the process assuring and affordable… Definitely deserves a 5… Thank You so much for ur help!!!!"
Kristina
March 9, 2026
"I was truly grateful that I spoke with Kimberly to get my insurance. She is kind and most of all VERY helpful! She went above and beyond to help me with my insurance needs. Will definitely be recommending people directly to her!"
Shaneal Howard
March 8, 2026
"Shaye, I’m so grateful for the time and effort you put into helping me with my home insurance and medical insurance thank you 😊"
Grifflon Randle
March 8, 2026
"I give this office 5 stars because of their dedication , rapid responses and low payment . Great job !"
Marci Glover
March 8, 2026
"She’s been a working wonder for my family !! Will always recommend for policies …thank you so much for assisting us"
Brandy Ridgel
March 7, 2026
"I have had great customers service from my agents. Great prices and excellent service. State Farm has saved me a lot of money. I will always recommend Kimberly and Shay. I have found my forever insurance home."
"Thanks so much Brandy for trusting the Kimberly Taylor State Farm Agency to cover your car insurance as well as your renters insurance. We appreciate your business and welcome to our State Farm family!!!"
Izeria Banks
March 7, 2026
"Shea has great customer service"
Melvin Golden
February 27, 2026
"Very helpful friendly nice professional I am glad I met her...."
"Welcome Melvin to our Kimberly Taylor Insurance Agency. We are so glad to have you as our State Farm family!!! "
Karen Smith
February 26, 2026
"Leshandra, is always on point whenever I speak with her. I would leave 100 stars if I could."
"Thanks so much for our 5 star rating. We are only a phone call,text, or email away if you need anything from us."
Cocoa
February 26, 2026
"10/10 I recommend!!!! Best customer service and very professional. I've been a client for several years they have always been reachable and will give you the best quote possible for your requirements . What a Blessing they are JOIN TODAY !!!!!!!"
"Thanks so much for your kind words and your 5 star review. We believe in treating people how we want to be treated. So glad you are part of our Kimberly Taylor Insurance Agency family!!!"
Amaya Miller
February 26, 2026
"Ms. Angela is phenomenal at her job. She was helpful, professional, and patient in helping me. She gave me a wonderful experience at this office. Customer service here is what made it an amazing experience."
"Thank you so much for your wonderful feedback! We're thrilled to hear that Ms. Angela provided you with such a phenomenal experience. Her helpfulness, professionalism, and patience are truly valued, and it’s great to know that our customer service made a positive impact on your visit. We appreciate your kind words and look forward to serving you again in the future!"
LaRavia
February 26, 2026
"I’ve had my home and auto insurance with State Farm, and my experience has truly been smooth and reassuring. What I appreciate most is the level of professionalism and consistency. Anytime I’ve had questions about my coverage, billing, or policy details, they’ve taken the time to explain everything clearly so I fully understand what I’m paying for. Bundling my home and auto policies has also helped simplify my finances. It feels good knowing both my property and my vehicle are protected under one trusted company. The peace of mind that comes with reliable coverage is priceless, especially when life can be unpredictable. Customer service has been responsive, patient, and respectful — which matters a lot to me. Insurance isn’t just about policies; it’s about feeling supported when you need it most. Overall, I feel confident knowing I’m covered and taken care of. Highly recommend for anyone looking for dependable coverage and great service."
Jaylen Clark
February 26, 2026
"Shelly is both positive and direct and helped me with my needs."
Veronica Williams
February 26, 2026
"I have gotten quotes from different companies and I was referred to Shae at Kimberly Taylors office. She has been an amazing help with getting me the coverage I need. Shae went through all the policy details and ensured me that I could always call in if I had any questions or concerns. Customer service is amazing. I highly recommend State Farm-Kimberly Taylor Office. Ask for Shae!"
Detravia Green
February 26, 2026
"Shelly is one of the best!!!! I appreciate everything she’s done for me and my family ❤️"
MrsPE Winton
February 26, 2026
"Shelly is absolutely wonderful!! She is patient and is very thorough in explaining everything!"
Kalonnie Smith
February 26, 2026
"I went to State Farm to purchase Renters Insurance. Shae made the process smooth, simple and easy. Their rates are very affordable and Shae gives you all the information you need for your policies. I highly recommend doing business with Shae. Tell them I sent you!"
"Welcome Kalonnie, we are delighted to cover your life, car, life, and short term disability insurance. The Kimberly Taylor Insurance Agency appreciates your business. We are blessed to have you as a valued customer!!!"
Audreyanna Wright
February 26, 2026
"I had a great experience! Angela T. provided exceptional customer service—she was professional, friendly, and efficient. She answered all of my questions clearly and made the entire process smooth and stress-free. I truly appreciate her excellent service and would definitely recommend this business to others."
"Thanks so much for your 5 star review!! Welcome to our State Farm Family!!!"
Emmanuell Wright
February 26, 2026
"Thanks Angela for the excellent customer service very polite and very helpful"
David Smith
February 26, 2026
"Excellent customer service"
Juanita Townsel
February 26, 2026
"Shelly is one of the best insurance agent I have ever meet before."